Best for
- websites with recurring questions
- lead qualification before the first call
- support pre-sorting with human handoff
- requests outside office hours, without making uncontrolled promises
Website chatbots
Website chatbots
A good chatbot does not replace the team. It removes the repetitive first minutes: understand intent, ask follow-up questions, structure data and hand the case to the right person.
Starting from $ 2,400
What is delivered
- chatbot concept with menu and follow-up questions
- FAQ, knowledge or document structure
- human-handoff rules
- messenger, email or CRM forwarding
- secure server configuration for tokens and prompts
Process
Clear process, no magic.
- 01 collect top questions and handoff rules
- 02 define dialog structure, boundaries and escalation
- 03 integrate and test the bot with real cases
- 04 refine answer quality, tone and handoff
FAQ
Questions before starting.
Should the bot chat freely or show a menu?
For business requests, a menu is often better. It guides visitors faster, reduces wrong expectations and makes the request easier to process.
Can the bot forward to Telegram or WhatsApp?
Yes. Depending on the setup, cases can be forwarded through messenger, email, CRM or other systems.
Next step
Briefly describe the process.
The inquiry is submitted in a structured format. We review the workflow, scope, data sources and handoff requirements before recommending the next step.